Privacy Policy

Introduction

At Luxaris LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

Data Controller

The data controller responsible for your personal data is:

Information We Collect

We collect information in the following ways:

Analytics Data

We use PostHog analytics to understand how visitors use our website. This includes information such as pages visited, time spent on pages, browser type, device type, and approximate location (country/region). This data is collected only with your consent via our cookie banner.

Contact Form Data

When you submit our contact form, we collect the information you provide, including your name or company name, email address or phone number, and your message. This data is used solely to respond to your inquiry.

Legal Basis for Processing

We process your personal data based on:

• Consent: For analytics cookies, we only collect data after you have given explicit consent via our cookie banner.
• Contract Performance: When you contact us, we process your data to respond to your inquiry and potentially provide our services.
• Legitimate Interest: We may process certain data for our legitimate business interests, such as improving our website and services.

Data Retention

• Analytics data is retained for 12 months from the date of collection.
• Contact form submissions are retained for as long as necessary to handle your inquiry and for up to 3 years thereafter for our records.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate personal data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request limitation of processing your data.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time for consent-based processing.
• Lodge a Complaint: File a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or another supervisory authority.

Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through the cookie consent banner that appears when you first visit our site. You can change your preferences at any time by clearing your browser cookies and revisiting our site.

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. These are only set after you give consent.

Third-Party Services

We use the following third-party services:

• PostHog: For website analytics. PostHog processes data in accordance with their privacy policy.
• Web3Forms: For contact form submissions. Web3Forms processes data in accordance with their privacy policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: